+ Client Services Attorney

RESPONSIBILITIES

• Serve as project leader for software implementations and client staff trainer for prosecutors, investigators, police, courts, and government agencies. Travel is required.
• Serve as a software product expert. Assess client requirements for new software features. Collaborate with software engineers, designers, and clients to analyze features, document development specifications, create test scripts, and test.
• Contribute to user help documentation and video tutorials. Provide support to our clients.
• Draft charging language for statutes as required by clients.
• Deliver product demonstrations for prospective clients. Attend events such as conferences and seminars.
• Draft responses to prospective client requests for proposals to implement case management software.

QUALIFICATIONS

• Juris Doctor from an accredited law school with active bar membership, in good standing, in any US state
• Minimum of 3 years of work experience in field, preferably in the criminal justice system (law enforcement, prosecution, defense, courts)
• Ability to work individually with minimal supervision as well as part of a team in a fast-paced and constantly changing environment
• High level of commitment to exceptional customer service and relationship building; integrity and an outgoing personality a must

+ Product & Implementation Analyst

JOB OBJECTIVE

To test, implement and train our suite of products, support our clients, provide product demonstrations to prospective clients, conduct deep analysis and document development specification for new product features (Travel is required.)

This person joins a team of talented attorneys and subject matter experts who work collaboratively with software engineers, product managers, and clients.

RESPONSIBILITIES

• Serve as project leader for software implementations and client staff trainer for prosecutors, investigators, police, courts, and government agencies
• Serve as a software product expert
• Assess client requirements for new software features including understanding client’s current process
• Collaborate with software engineers, designers, and clients to analyze features
• Document development specifications
• Create test scripts and thoroughly test new software applications and features
• Provide support to our clients
• Deliver product demonstrations for prospective clients
• Attend events such as conferences and seminars
• Draft responses to prospective client requests for proposals to implement case management software

SKILL SET

• Problem solving
• Technical capacity
• Communication
• Initiative, can-do attitude
• Motivated self-starter
• Learning/adaptability
• Eye for detail
• Organization
• Strong work ethic

QUALIFICATIONS

• Bachelor’s degree (A criminal justice, other legal or management information systems degree is a plus.)
• Minimum of 3 years of work experience in field, preferably in the criminal justice system (law enforcement, prosecution, defense, courts), computer information systems or management information systems
• Ability to work individually with minimal supervision as well as part of a team in a fast-paced and dynamic environment
• High level of commitment to exceptional customer service and relationship building; integrity and an outgoing personality a must

+ Software Engineer

RESPONSIBILITIES

• Work with current technologies including C#, ASP.NET, React.JS, TypeScript, SQL Server, Powershell, and many other modern and respected tools
• Learn and work with new emerging technologies including cloud services, mobile, data analytics, offline client apps, service-oriented architecture
• Collaborate with other passionate and dedicated software engineers in an open and problem solving oriented environment
• Design and develop new features in existing and greenfield applications

QUALIFICATIONS

• Be highly motivated, thriving on fast-paced, self-organizing projects
• Be skilled in Object-Oriented Design and modern design principles, patterns, and practices
• Have broad experience with web development in complex domains
• Be experienced with T-SQL and Relational Database concepts
• Have at least 2 years prior work experience as a Software Engineer or similar experience through internships or certification classes
• Have good communication skills and the ability to thrive in a collaborative setting
• Possess a BS in Computer Science, Computer Engineering, or related disciplines with a minimum GPA of 3.2

+ Technical Implementation Project Manager

JOB OBJECTIVES

In search of a detail-oriented, driven, and adaptable project manager to plan and allocate resources, prepare budgets, monitor progress, and keep stakeholders informed throughout the project implementation lifecycle. The Technical Implementation Project Manager will also work with Client Support, Content Development, Legal, Business Development, and DevOps to ensure the success of each client implementation. This person joins a team of talented attorneys, analysts, and subject matter experts who work collaboratively with software engineers, product managers, and clients.

RESPONSIBILITIES

• Manage client implementation project timelines across all products
• Lead the initiation and planning of a project and onboarding of new clients
• Develop a detailed plan to monitor and track the progress of the project and deliverables
• Support Project Leads during implementation
• Coordinate technical resources for technical implementation, interfaces and data conversion
• Ensure all projects are delivered on time and within scope and budget
• Act as point of contact for all teams contributing to the success of our client implementations
• Assist in generating clear, tailored price proposals for prospective clients
• Contribute to the drafting of responses for the solicitation of software services within the justice system
• Understand contractual agreements and effectively communicate those terms to project team members
• Ensure the completion of deliverables for timely hand off to Accounting for matters of invoicing and billing

SKILL SET

• Eye for detail
• Strong organization skills
• Multi-tasker
• Independent learner
• Motivated self-starter
• Effective communicator
• Ability to problem solve
• Strong work ethic
• Agile mind and adaptability

QUALIFICATIONS

• Bachelor’s degree in business, computer science, or related field; PMP certification a plus
• Minimum of 3 years of work experience in field
• Ability to work individually with minimal supervision as well as part of a team in a fast-paced and constantly changing environment
• High level of commitment to exceptional customer service and relationship building; integrity and an outgoing personality a must